Repair a Laptop
While every VCU student is required to own a personal computer (typically a laptop) to complete their coursework and for online communications and learning with instructors and in collaboration other students, we understand life can get in the way and stuff happens.
If you're having trouble with your laptop, spilled liquid on it or dropped it and cracked the screen, or just need to borrow a laptop to run a specific software title, we have options that can help get you back up and running to complete your coursework and get back on track.
We've put together some useful links to vendor websites to help guide you in the process of navigating the resources available to VCU students for help with their personally-owned laptop. If one of these options doesn't fit your immediate need, we recommend that you reach out to the IT Support Center to chat with someone who can provide additional information about options available to VCU students.
Get your laptop repaired
VCU offers a couple of different resources for currently-enrolled students when it comes to repairing a broken or malware-infected laptop.
We recommend that you review each of these carefully but if you're unsure or confused, please reach out to the IT Support Center to speak with someone for additional guidance and information about these services.
Additionally, you can find a complete list of service providers and options on our Get Help page.
VCU FixIt
For on-campus repair services to address accidental damage such as a cracked laptop screen, liquid damage, malfunctioning hardware, virus/malware removal, and operating system reinstallation, your go-to resource is the VCU FixIt shop next to the RamTech technology store inside the VCU Barnes & Noble.
The VCU FixIt shop offers a variety of laptop repair services for Apple and Dell computers whether or not they are covered by a warranty. To learn more about the VCU FixIt shop, including hours of operation and contact information, please visit our Get Help page.